CMI's comprehensive Change and Configuration Management® solutions, including CMM/CMMI & ITIL-compliant process design, allow for a wide variety of client engagements in terms of technology, scope and duration. Therefore, some representative Case Studies are provided below. For more information on any of these engagements or to learn how CMI might help your organization, please feel free to contact us.

Major Commercial Bank - CMI completes extensive analysis and initiates transformation of Configuration Management Services resulting in $3MM annual savings in operating costs for one of the most recognized brands in America.
Major Commercial Bank (PDF 521 kilobytes)

Global Business Solutions Company - CMI establishes comprehensive and effective change management process, ensuring compliance and the availability of key productivity metrics for a multi-billion-dollar Global Document Management, Business Solutions and Communications Company.
Global Business Solutions Company (PDF 523 kilobytes)

Orange County Government - Providing critical communications and infrastructure services to almost 1 million citizens and 6,000 staff, this county government needed to match the importance of their mission with the strength of their CM environment. CMI implemented the Serena Professional Suite, along with documented guidelines and user training.
Orange County Government (PDF 53 kilobytes)

Major Metropolitan Transportation Agency - As the agency responsible for a major city’s transportation infrastructure, this client’s mission was critical, particularly in the area of security. CMI moved them from Microsoft Visual SourceSafe to the IBM Rational Suite of tools, adding Defect-tracking to Source-Code Control for a stronger and more complete CM process.
Major Metropolitan Transportation Agency (PDF 53 kilobytes)


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