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Case Studies
CMI's comprehensive Configuration and Change Management solutions, including CMM/CMMI & ITIL-compliant process design, allow for a wide variety of client engagements in terms of technology, scope and duration. Therefore, some representative Case Studies are provided below. For more information on any of these engagements or to learn how CMI might help your organization, please feel free to contact us.
eDiets.com -Begun as a dotcom startup, this growing firm was no longer served by its low-level CM tool and lack of CM process. CMI implemented Serena Version Manager and Tracker to ensure greater control over software development, while still allowing for the rapid innovation that is the company’s strength.
eDiets.com (PDF 53 kilobytes)
Orange County Government - Providing critical communications and infrastructure services to almost 1 million citizens and 6,000 staff, this county government needed to match the importance of their mission with the strength of their CM environment. CMI implemented the Serena Professional Suite, along with documented guidelines and user training.
Orange County Government (PDF 53 kilobytes)
Major Metropolitan Transportation Agency - As the agency responsible for a major city’s transportation infrastructure, this client’s mission was critical, particularly in the area of security. CMI moved them from Microsoft Visual SourceSafe to the IBM Rational Suite of tools, adding Defect-tracking to Source-Code Control for a stronger and more complete CM process.
Major Metropolitan Transportation Agency (PDF 53 kilobytes)
Major Retail/Investment Bank - As one of New York’s leading banks, this client had attracted top professionals to its IT department, but they were limited by a confusing and inconsistent CM process. CMI streamlined this process, making it uniform across the organization, so that instead of detracting, it added value to the client’s business.
Major Retail/Investment Bank (PDF 53 kilobytes)
International Retail Credit Company - A fast-growing company that had become a financial industry phenomenon, this client’s IT systems had become fragmented and over-burdened. We developed a comprehensive Enterprise Change Management strategy that increased change control and documentation over their physical and intellectual assets.
International Retail Credit Company (PDF 53 kilobytes)
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